HDFC Bank account holders on December 2 said that the online banking services were not functioning.
Several users took to Twitter to state that they were not able to access their accounts online or use the services on the bank’s app for the past few hours.
In response to a query, HDFC Bank told Moneycontrol, “Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly. While we deeply regret the inconvenience caused, there’s no cause for undue concern.”
AT 12:55 pm on December 3, When Moneycontrol checked the HDFC mobile banking app, it did not open.
“We are experiencing heavy traffic. Please try again after sometime. Apologies for the inconvenience,” it said.